If you’re new to having health insurance, reading your Explanation of Benefits (EOB) for the first time may be a little overwhelming. But, don’t worry! We’ve created this helpful infographic to highlight important information. Click the image to view it larger.
Is there anything I can do to reverse the decision of Blue Cross and/or Medicare to not pay for my surgery at a non-network hospital, when I was referred there by my physician, and I did not know it was out of network? This is a major problem for me! I do not have the money to pay this bill! When I asked the doctor about submitting the information to Medicare/ Blue Cross, they told me they would do that for me. It was a necessary surgery, but I would not have had the surgery there if I had known it would not be paid for.
Hi Nina, we’d be happy to talk to you and answer your questions about your coverage. Please give our customer service center a call at 1-800-432-3990.